Sunday, May 31, 2009

dishTV customer care

I m one of the customer of DishTV dishTV customer care is one of the biggest worst service which I never seen in my life I m lawyer and I m thinking to file case agaist Dish TV customer care in consumer court Bcoz they hurshed me many time when I was recharge my account they didnt give quick service instead of they reply press 1 or 2 or 3 we spend lot of time for that they didnt directly contact us if we donot recharge our a/c on date they disconet our service for that reason

3 Comments:

At 4:52 PM, Blogger Unknown said...

tata sky is a horrible company. i called them and booked my dish at around 12.30 pm in the afternoon,the day b4 yesterday, and was promised that it would be installed by 4.30pm latest on the same day. the payment was made over the phone by credit card. the urgency was that there was tiling work goin on in my house, and the cable had to be concealed. but it was not installed. i called up at 7pm same day, and i was promised that they would come and install it at 8pm, but still nothing. i called up at 1am b4 goin to bed and i was promised that the engineer would call by 9am and install it by 10am, still nothing.

i called again, and i was promised by 1.30pm. i even got an sms saying that, but was not done. i did receive the set top box by 1pm, but the engineer did not show up. i spoke to a couple of people from tata sky, even to a senior, and i was assured that they would contact the engineer's dept, and they would attend immediately, but still no luck. now its 5 am in the morning, and i spoke to an executive, and she told me that it was scheduled for yesterday 4 pm, and could not give me a reason why it was not done, but promised it will be done today morning on a priority basis. its a waste of time....

i have to wait till it is done. calling is of no use. i wished i could sue them like in the U.S.

i heard that if u book it with a dealer and don't pay them 1st, it is done much faster. i wasted 3days, making my worker wait, and their wages was a waste of money...

PLS BEWARE OF TATA SKY...

 
At 4:54 PM, Blogger Unknown said...

i am from mumbai. a reputed lawyer should take this company to task... tata sky sucks...

 
At 11:35 PM, Blogger Unknown said...

The debate that has been raging in the minds of consumers is: which provides a better deal, Dish Network services or cable TV? Many cable TV viewers switched over to dish TV services when they came to know about the advantages that they can have. Satellite TV services have reached a new high with the coming of Dish Network, sweeping aside competition from cable TV services.

 

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