I suggested them to buy Dish TV DTH

Well same case wid my grandparents... I suggested them to buy Dish TV DTH and now they r complaining that picture is squeaky... The reason is the signal strength is more than the signal quality. I called CC abt this and they said they'd send an expert to repair this thing and since 1 week no one turned up... Stupid CC of Dish TV :mad: When asked abt this to my dealer he sez it might be due to re-alignment caused by alighting birds... So um gonna try re-align the dish myself... Tedious but no other go... The Dish TV Rep wont come.... :@