Sunday, July 27, 2008

Dish Tv connection in Dubai

I am interested in taking a Dish Tv connection in Dubai UAE.
Contact me in this regard at the email id

Saudi Arabia

Signals are very much available in Saudi Arabia.
All those Indian DTH Services are for the usage inside India only as per Govt Policy.

You cannot find any dealer in Saudi for Sun DTH.

Smile

My Dish Space

Dear Sir,
Inspite of three E-Mails no action has been taken to update “My Dish Space” on my three Viewing Cards.
Hope someone looks into it.
Best Wishes,
Colonel SC Dewan(Retd)
————————————————————————————–
KIND ATTN: SOMEONE WHO CARES IN THE CUSTOMER DEPARTMENT
Dear Sir / Madam,
NO action to validate my renewal date has been of the three VC’s has been taken. Also “my dish space” needs to be updated.
Thanks.
Colonel SC Dewan (Retd)
———————————————————————————–
From: dewansc_4@hotmail.com
To: customercare@dishtv.in
CC: pfc.rcl@gmail.com
Subject: RE: RENEWAL OF SUBSCRIPTION -VALIDITY
Date: Tue, 15 Jul 2008 21:02:22 +0530
Dear Sir,
1. Inspite of reassurance no action has been taken on my complaint. SMS from Dish TV is sent as attachment to show that my subscription was valid up 12 Jul’08 for my three connection (one parent & two add ons). Also 10% discount is applicable in my case as mentioned in the SMS & the three bills sent to you earlier as attachments.
Since I have paid the subscription for one year it becomes effective after the expiry of my previous subscription i.e. from 12 Jul’08 to 12 Jul’09 (as also mentioned in the three bill).
2. It is ,therefore NOT understood why “my dish space ” on my VC number-01504532297(parent), shows the renewal date as 23 /06/ 2009. It should read as 12 /07/09.Please make the correction and obilige.Also entries should be made in my ‘add on’ connections viz. VC Number- 01504532267, & VC Number-01504532266.
3. I shall be grateful ,if you make immediate corrections on my three Viewing Cards at the earliest. All documents in the said connection have been forwarded as attachments.The problem is simple and it appears to be the result of apathy on part of the staff. Please do the needful. I do NOT expect one of Indias’ Great MNC responding like the
staff in a Govt. Office!!
Thanking You
Colonel SC Dewan(Retd)
————————————————————————————–
Dear Sir/ Madam,
> 1. Please refer to tele discussion with Mr Manoj ,of customer care,& Ms Neeru of ‘Prudent Financials & Consultants’, NOIDA, on 09 Jul’08. The details are given in succeeding paras.
> 2. Three dish T V STB’s were purchased by me on 12 Jul’08. Bills 1 & 2 as attachment.The subscription for parent STB ,six months, and
> child STB’s ,two,for twelve months was included in the cost as mentioned in the bills.
> 3. The parent STB was re-charged for 6 months i.e. from 12/01/08 to 11/07/08. Attachment 3 refers.Hence all three connection were due to be recharged on 12 Jul’08.SMS message on 05 Jul’08 from message centre mob:9821000005 confirmed the same.The message is saved on my mobile.
4.In keeping with the above, an amount of Rs 5940/-was paid on 04 Jul’08 to Prudent Financials & Consultants, NOIDA, for recharging all three STB’s for a period of one year i.e. from 12 Jul’08 to12 Jul’09 as mentioned in the three bills . Attachment 4 & 5 refers.
You are kindly requested to confirm receipt of payment, update your records & update the dates of renewal on all the three STB;s at ‘ My Dish Space’ at the earliest.
Please acknowledge.
Thanking You ,
Colonel SC Dewan (Retd)

Sunday, July 20, 2008

SUN DTH CUSTOMER CARE

Do you know what is SUN DTH CUSTOMER CARE No in Pune?
If yes, pl. let me know by SMS.
Mobile No.9923841155

distributorship of DTH

I would like to apply for distributorship of DTH in Anantapur District. Please furnish the procedure and details.

Friday, July 18, 2008

Kay Dee Audiovision

Dear Sir,
1. Three STB’s wera purchased by me on 12 July,07. Bills are forwarded as attachment 1 & 2. Before the expiry of the one year warranty, I approached customer Care on tele-4443474 for AMC for a period for one year w.e.f. 12 July’08. They promised to send their AMC Franchise to me . One Mr Anuj from Kay Dee Audiovision visited me on 04 July’08 and said that he had come for the AMC contract as requested by me.
2. The AMC receipt is sent as attachment three. The purchase bill was shown to Mr Anuj and he was asked to enter the duration of the AMC to commence after expiry of the warranty period i.e. with effect from 12 July’08 to 12 July ‘09. He said ,they had the details and had no authority to write the duration of the contract period on the receipt.He only wrote the concerned STB numbers. Since all reference to Dish connections is through their Viewing Cards, I asked him to enter the VC numbers on the bill, which he did after great thought. The receipt does not bear the logo of Dish TV.However, I took a chance and paid Rs 1200/- for AMC of the three STB’s.For any problem, Mr Anuj had told me to ring up the tele numbers given on the receipt and their technician would come for assistance. There was no requirement, he said ,to approach the Customer Care of Dish TV for maintenance since I have now taken THE AMC.
3. On 16 July’08, I had a problem with my TV Set with viewing card number 01504532267 ( certains channels were showing error as No signal found). I rung at tele number as gven on the AMC receipt at 1030 hours onwards. There was no response till 1115 hours when one Mrs Sharma told me that their office opens at 1100 hours only & secondly, she gave another contact number -9958992033, for my problem. She also said that the person on that mobile number will do the needful and I need not ring her up again. I informed her the AMC receipt mentioned the numbers that I had rung. She was extremely rude & shouted on the telephone ‘to ring the contact number given by her or get lost’ or words to that effect. I told her not to be rude and note my complaint. Mrs Sharma declined and banged the tele.
4. With no alternative, left I dialled mob -9958992033. One Mr Hemant answered. On being told the problem, he directed me to register my complaint with Customer Care (C C). I rung C C and spoke to Mr Sumeet who registered my complaint but gave no reference number. Later I again spoke to Mr Hemant who agreed to send the technician. Mr Ahmed,the technician, came at 1600 hours on 16 July’08. He examined the problem and said that it was an aligmment problem which he would attend at 1100 hours on 17 July’08. Since he did not come till 1 P.M., I rang on tele 9958992033 when one Mr Tej Narian answered. He was not aware of my complaint and was about to give me another contact number. I thought enough was enough . I have been duped of Rs 1200/- by a person carrying receipt book of Kay Dee Audiovisions Pvt Ltd.
5. You are kindly requested to confirm that the said company are your Franchise or Not. If they are not then A Police Complaint should be lodged by you. And ,if they are, then they have no right to insult the customers of Dish TV and told to go about their job earnestly. Kindly let me know the status of my AMC and direct the people who are responsible to attend to my complaint, if the AMC receipt is genuine.
6. This complaint comes on the heels of another complaint regarding validity of the renewal period, which has still NOT been resolved.
7. From the above one thing is evident that the Franchise of Dish TV for various jobs is being given to people without expertise, infrastructure or basic management skills. I hope some body WHO REALLY CARES IN THE CUSTOMER CARE looks into my complaints which have been backed with all documents.I do not expect a stock reply to my query!
8. AN EARLY ACTION IS REQUESTED.
Thanking You ,
Colonel SC Dewan (Retd)

Tuesday, July 15, 2008

Airtel DTH

Hi, I am vijay Ananth.I want to know details about Airtel DTH. I need the details for business purpose.Plz mail me or contact me to my mobile no 09842232940.

Tuesday, July 08, 2008

Japanese channels

what is these Japanese channels these is all fallettue chanels the dd direct is very bad signal and wasteage of money i do not suggest to any budy to purchase the dd direct plus.

Wednesday, July 02, 2008

Dish Tv connection in UAE

Dear 007 India Says,
I am interested in taking a Dish Tv connection in UAE.
Contact me in this regard at the email id subhasis.sunrise@yahoo.com

Tuesday, July 01, 2008

tata sky support

hello frends. i want to know does tata sky support from hilly reason of nepal? how can i install it?